With a prepaid flat, Banana SIM, you are not yet able to access My Join. But you can check your call credit by calling *120#.View comments
After 5 incorrect attempts made with your password, your account will be blocked. To unblock, please click on Unlock here under My Join window and follow the instructions. As account owner you will receive an email, and as a simple subscriber you will be sent an SMS.View comments
Please contact Customer Care under: +352 671 009 009View comments
Click on Forgot your password in the My Join window and follow the instructions.View comments
To do so, access My Join, click on change password and follow the instructions. If you cannot remember your password, click onForgot your password? in the login window and follow the instructions.View comments
Once you've created your account you get a confirmation either per email, or per SMS which includes your user name. If you can't find it back, please contact the call center: +352 671 009 009View comments
Before accessing My JOIN, you first need to create your access codes, meaning your user name and password. As account owner, your access codes are created while signing your contract in a JOIN Shop.
If not, you can ask Customer care (+352 671 00 9009) to sent you per email a link to create your access codes.
Once you have activated your account, you can access it by clicking on My Join, via www.joinexperience.comView comments
Before accessing My JOIN, you first need to create your access codes, meaning your user name and password. To do so, you need to click on Register on our home pagewww.joinexperience.com and follow the instructions. or click directly here.
Once you have activated your account, you can access the details of your mobile consumption by clicking on My Join.View comments
As subscriber you have the right to see the consumption of your own subscription and to sent a request to your account owner to add an option to your subscription.View comments
As account owner you have permission to purchase and supervize all subscriptions belonging to one same account.View comments
My Join allows you to control online and in real time the consumptions of your subscription(s) and as account owner to add options to your subscription(s).
Connect to MyJoinView comments
This detail is not yet available online. The actual details will appear on your next bill.View comments
This detail is not yet available online. The details will appear on your next bill.View comments
This corresponds at the consumption that is not included in your package. (example: special number, calls outside Europe, premium numbers, surcharged numbers and SMS, etc…)View comments